Information and Advice
Resources & Terms
Falcore prides itself on transparency, our policies are built around what we have conveyed to you. If you are after something particular please reach out and we can assist.
These policies may change from time to time, please ensure you check back to keep up to date with any changes.
Privacy Policy
Understand how and what data is collected
Financial Hardship
Understanding 'Financial Hardship'
Acceptable Use
Understand what is considered Acceptable
Customer Complaints
Understand how to lodge a complaint
Terms & Conditions
Understand our Agreement with you
Advocate Appointment
Understand how to appoint an advocate
Critical Information Summaries