Resources & Terms

Falcore prides itself on transparency, our policies are built around what we have conveyed to you. If you are after something particular please reach out and we can assist.

These policies may change from time to time, please ensure you check back to keep up to date with any changes.

Falcore ChannelCo. Flow - Business Wholesale Carrier
Privacy Policy

Understand how and what data is collected

Financial Hardship

Understand what is defined as 'Financial Hardship'

Acceptable Use

Understand what is considered Acceptable

Customer Complaints

Understand how to lodge a complaint

Terms & Conditions

Understand our Agreement with you

Advocate Appointment

Understand how to appoint an advocate


Critical Information Summaries

Fibre Services

Critical Information Summary


Critical Information Summary

Flow Voice Services

Critical Information Summary